Are you struggling to keep up with customer inquiries, ticket backlogs, or order status requests? Slow response times can cost you valuable sales and customer loyalty. I am a dedicated Customer Service & Virtual Assistant Specialist. I provide friendly, timely, and solutions-focused support across email, live chat, and helpdesk systems. Whether you run a fast-growing e-commerce store, a SaaS platform, or a service business, I will ensure your customers receive fast, professional, and empathetic care that builds trust and retention. Services I Provide Multi-Channel Customer Support: Handling inbound inquiries via Email, Live Chat, and Social Media DMs (Instagram, Facebook, Twitter). Helpdesk & Ticket Management: Managing support tickets using Zendesk, Freshdesk, Gorgias, Intercom, or Help Scout. E-Commerce Customer Care: Processing order tracking requests, address updates, product inquiries, returns, exchanges, and refunds (Shopify, Amazon, WooCommerce). SaaS & Tech Support: Trouble
1 hour
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Manila, Metro Manila, PH
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