
ADA/disability law analysis when AI tools are deployed in the workplace: accessibility requirements, reasonable accommodation for workers who cannot use AI tools, and undue hardship defense. Real-world experience matters: reasonable accommodation is an interactive process — it requires sitting down with the employee at their workstation, observing how they interact with the AI tool, testing assistive technology configurations in the actual work environment, and understanding barriers that only become apparent through direct observation. Experience from conducting on-site accommodation assessments, participating in interactive process meetings between employers and employees, and seeing which accommodations actually succeed in practice informs recommendations grounded in operational reality. Covers ADA, Section 508, state disability laws, and EEOC guidance on AI-related accommodations. Delivered as compliance memo with accommodation framework.
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