AI Trainer | Bilingual Customer Service & Technical Support | Graphic Design
I am an AI trainer with extensive experience in bilingual customer service, technical support, and graphic design. Since 2024, I have worked with Outlier, Oneforma, and Aligner, contributing linguistic analysis, critical feedback, and high-quality data for conversation, translation, and summarization tasks. My customer service background includes explaining billing, promoting service plans, selling devices, and troubleshooting technical issues in Spanish and English. I also have experience designing a monthly magazine and institutional visual content, supported by a bachelor's degree in advertising. I hold a B2 English certification and am proficient in Microsoft Word, Excel, and PowerPoint. I bring clear communication, practical problem-solving, adaptability, and a collaborative approach to my work.
AI Trainer at Outlier (2024 - Present) AI Trainer at OneForma (2024 - Present) AI Trainer at Alignerr (2024 - Present)