Multi-Unit Operations & Food and Beverage Director | Hospitality, POS, Cost Control
first conversation is free, sign up to message Matthew
Personalized logo design and advertisement Tailor specific to the clients desired, target audience. Anything from logos to storefront window designs and anything in between I can help you bring your business to life through illustration.
I am a multi-unit operations and food & beverage leader with 19+ years of customer service, hospitality, restaurant, entertainment, and venue management experience. I specialize in building reliable teams, improving guest experiences, controlling costs, and creating practical operating procedures for fast-paced, high-volume environments. I have managed full-service restaurants, bars, markets, coffee concepts, bowling operations, live-event hospitality, and large teams of up to 175 direct reports. My experience includes hiring, training, scheduling, inventory management, vendor negotiations, menu development, food-cost reduction, quality control, sanitation, and guest recovery. I am hands-on with Toast POS setup and recipe-based inventory tracking, and I have rebuilt POS systems to improve reporting, inventory control, and operational consistency. In bowling and family entertainment environments, I have supported new builds, Brunswick string pinsetter operations, league and event setup, cloud-based marketing, and food and beverage program development. I bring a calm, solutions-focused approach to high-pressure operations and enjoy creating systems that help teams deliver consistent service, maintain quality, and meet budget goals.
Life insurance-Operations management at Synergy (September 2025- Present) Food & Beverage Director at Houston Funplex (Jul 2023 - Jul 2025) Sales at Floors for Living (Nov 2022 - Jul 2023)