Multi-Unit Operations & Food and Beverage Director | Hospitality, POS, Cost Control
Personalized logo design and advertisement Tailor specific to the clients desired, target audience. Anything from logos to storefront window designs and anything in between I can help you bring your business to life through illustration.
I am a multi-unit operations and food & beverage leader with 19+ years of customer service, hospitality, restaurant, entertainment, and venue management experience. I specialize in building reliable teams, improving guest experiences, controlling costs, and creating practical operating procedures for fast-paced, high-volume environments. I have managed full-service restaurants, bars, markets, coffee concepts, bowling operations, live-event hospitality, and large teams of up to 175 direct reports. My experience includes hiring, training, scheduling, inventory management, vendor negotiations, menu development, food-cost reduction, quality control, sanitation, and guest recovery. I am hands-on with Toast POS setup and recipe-based inventory tracking, and I have rebuilt POS systems to improve reporting, inventory control, and operational consistency. In bowling and family entertainment environments, I have supported new builds, Brunswick string pinsetter operations, league and event setup, cloud-based marketing, and food and beverage program development. I bring a calm, solutions-focused approach to high-pressure operations and enjoy creating systems that help teams deliver consistent service, maintain quality, and meet budget goals.
Life insurance-Operations management at Synergy (September 2025- Present) Food & Beverage Director at Houston Funplex (Jul 2023 - Jul 2025) Sales at Floors for Living (Nov 2022 - Jul 2023)