services
Calendar & Inbox Management • Executive Communications • Travel Coordination • Expense Management • Meeting Coordination • Vendor Coordination • File & Document Management • Project & Task Coordination • Lead Generation • Market Research • Competitive Research • Internet Research • Investment Research • Data Entry & Reporting • Customer Service • Client Support • Troubleshooting • Billing & Payments • Refunds • CRM & Database Management • Email & Communication • Escalation Support
Other1h
Video, image, and audio labeling and annotation for AI and robotics training
Other1h
about
Executive Assistant and Customer Service professional with 9+ years of combined experience supporting executives, customers, and business operations. Over 3 years of experience as an Executive Assistant to a CEO/Founder, managing complex calendars, travel, executive communications, expenses, research, lead generation, meetings, vendor coordination, and administrative operations.
Also brings 6+ years of customer service and BPO experience across e-commerce, telecommunications, healthcare, and online platforms, with experience supporting buyers and sellers, troubleshooting issues, handling payments and refunds, resolving customer concerns, managing cases and escalations, and providing customer support through voice, email, and chat.
Known for strong organization, communication, problem-solving, time management, multitasking, and taking ownership of tasks.
experience
Executive Assistant at Oraz Philippines Inc. (Athena) (Jul 2023 - Aug 2026)
Customer Service Specialist at iPloy OPC (Feb 2022 - Apr 2023)
Customer Service Consultant / Retention Support at ePerformax Contact Centers and BPO (Oct 2017 - Jan 2022)