AI Training & Data Annotation Specialist | Quality Assurance and Prompt Engineering
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I am a detail-oriented AI training and quality assurance professional with experience in data accuracy, technical instruction, customer support, workflow optimization, and team training. I use generative AI tools including ChatGPT and Midjourney, with training in prompt engineering, machine learning tools, cybersecurity fundamentals, and AI-focused technical workflows. I bring a systematic approach to data entry, categorization, quality control, pattern recognition, and following complex requirements. In customer service and hospitality roles, I achieved 92%+ QA scores, maintained a 100% quality-audit success rate, improved response times by 30%, and trained new team members on technical systems and standards. I am comfortable working with CRM and property-management systems, Microsoft Office, Google Workspace, Adobe Photoshop, and Lightroom. I can support AI data annotation, content review, technical documentation, data collection, bilingual English-Spanish communication, and tasks requiring careful, consistent execution.
Independent Contractor at Self-Employed (Aug 2025 - Present) Guest Services at Linchris Hotel Corporation (Mar 2023 - Dec 2024) Customer Service Representative at Connexus Resource Group (Oct 2022 - Mar 2023)