Will Salberg

I am a highly adaptable and mentally agile professional with over 15 years of experience in critical customer service, logistics, and emergency dispatch environments. My background includes expertly managing high-pressure situations, from real-time incident management for diverse clients to strategic dispatch and coordination of resources. I excel in damage control, crisis management, and conflict de-escalation, utilizing active listening and mirroring techniques to stabilize stressful situations and implement decisive solutions. My career demonstrates a proven track record for maintaining performance standards, agile problem-solving, and technical troubleshooting across various protocols. Currently, I am expanding my capabilities by pursuing an A.S. in Software Engineering, with a strong emphasis on large language models (LLMs), agentic AI design, and elegant user interface development. I am passionate about creating efficient software and bringing complex information to users in a clean, intuitive format. My studies focus on planning projects that optimize resource usage and designing intelligent systems. I bring a unique blend of robust interpersonal skills, deep experience in managing complex operational challenges, and a forward-thinking approach to technology. I am dedicated to continuous learning and leveraging my diverse skill set to contribute to innovative projects, particularly those at the intersection of human interaction and advanced AI applications. My commitment extends to community involvement, volunteering for mental health support and assisting seniors, reflecting my empathetic and service-oriented nature. I have a very flexible set of moral standards so there aren't too many tasks that I could imagine not being able to fulfill. I also have cultivated a rather strong practice of anonymity for the jobs I do. I am older and I am not trying to establish street credibility. I am simply offering my services to complete the tasks you need done that you currently can't do yourself. Anonymously and without any questions or judgement