Hospitality Leader & Operations Manager | Beverage Program Development & Guest Experience Expert
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Manage Calendar & Appointments, Phone Calls, File Sharing, Document Uploading, Attend Meetings/Events, Set up and breakdown booths at events, tours, field market research, package pick up and delivery.
With over a decade of experience in the hospitality and service industry, I've progressed from Server and Bartender to Management, consistently personalizing guest experiences through service excellence and storytelling. I am dedicated to fostering a positive work culture and building strong relationships with guests, staff, and business partners. My professional journey encompasses significant leadership roles in both hospitality and nonprofit sectors, where I've honed my skills in operations, team management, inventory control, and strategic program development. I excel at curating exceptional beverage programs, managing budgets, driving profitability, and ensuring elevated service standards. I am passionate about workforce development and establishing strong industry partnerships to achieve organizational goals.