renogazo

I am a versatile professional with a strong background in consulting, auditing, youth care, and customer solutions. For one year, I served as a PQA Consultant I, specializing in audit and data management services, where I honed my skills in case file auditing, grant solutions data auditing, and formulating corrective actions using tools like UC Portal, ETO, PCC, Excel, Tableau, SharePoint, and Asana. My experience includes root cause analysis, reporting, and collaborating across departments to improve processes. Previously, I dedicated five years as an attentive Youth Care Worker, providing comprehensive support, care, and guidance to children and youth in group home settings. In this role, I excelled in positive child management techniques, fostering social skills, assisting with academics, and ensuring a safe and supportive environment while strictly adhering to regulatory guidelines and maintaining confidentiality. I am also experienced in customer service, sales, and networking, with a knack for problem-solving and building rapport. My skill set includes file organization, data management, computer troubleshooting, and I am highly detail-oriented, self-motivated, and technology-oriented. I am fluent in both English and Spanish, enabling effective communication across diverse groups.