Customer Support & Operations Assistant | English-Speaking | E-commerce & Online Business | Available Immediately
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I help online businesses manage customer communication professionally and efficiently. I handle: • Email and live chat support • Order tracking and updates • Refund and return requests • Basic troubleshooting • Customer complaints and resolution • Inbox organization and response management I focus on fast response times, clear communication, and maintaining a positive brand experience for customers. Available for remote work across different time zones. Reliable, professional, and detail-oriented.
I support entrepreneurs and online businesses with daily operational and sales-related tasks to improve efficiency and save time. I assist with: • Managing emails and calendars • Scheduling appointments • Lead follow-ups • CRM updates and organization • Data entry and documentation • Basic research and reporting • Customer follow-up messages I work independently, communicate clearly, and ensure tasks are completed accurately and on time. Ideal for founders who need dependable remote support.
Reliable and proactive support specialist with experience in online business environments. I help companies manage: • Customer emails and live chat • Order tracking and basic issue resolution • Refund and return processing • Inbox and ticket organization • Admin and back-office support I understand how online businesses operate and focus on fast, professional communication that improves customer satisfaction. Based in the Netherlands. Available for remote work immediately.