Global Logistics & Operations Specialist | Urgent Shipments, Escalations, Process Improvement
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I can create AWB from almost any carrier to ship orders locally or internationally
I thrive under pressure and excel at managing complex, high-stakes logistics operations across multiple regions, including the US, Canada, LATAM, and APAC. With over 20 years of experience, I handle urgent high-value shipments, next-business-day and same-day orders, inventory management, and collections with precision and speed. I am the go-to expert for high-level escalations, cross-departmental problem-solving, and process improvements that increase efficiency worldwide. I am hands-on, a strategic thinker, and a clear communicator with strong emotional intelligence. I partner with carriers like DHL, UPS, FedEx, and TForce, manage AES filings for international shipments, and leverage tools like CSPI, TCT, Monday.com, Excel dashboards, and AI-driven logistics platforms to streamline operations. I consistently deliver measurable results, including raising on-time shipments from 75% to 99%, managing 100% of same-day technician collections, and boosting overall productivity across multiple departments. I am highly adaptable, flexible with time zones, and ready to take on full-time or part-time opportunities depending on scope and value. If it’s urgent, high-value, or complex, I’m the professional you call to get it done.