I am a motivated and results-driven professional with hands-on experience in retail sales, customer relations, and copywriting. I excel at delivering tailored customer solutions, driving business growth, and optimizing operations using strong interpersonal skills and IT tools. My experience includes managing e-commerce platforms like OpenCart, integrating AI for workflow automation, and creating promotional content. I'm proficient with ERP/CRM systems, cloud platforms (Azure AD, AWS), and specialized software like Clock PMS. I'm adept at technical diagnostics, network management, and have a solid foundation in hardware and CNC/Milling. I am eager to apply my analytical mindset and continuously improve my technical skills in a role that leverages technology to optimize daily operations.