Bilingual Customer Service & Administrative Support Professional
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Up to 60 minutes of reliable virtual assistance tailored to your task. I can research information, compare products or services, organize data, verify online information, test websites or apps, make phone inquiries, proofread or write basic content, and complete other online tasks requiring human judgment. Clear instructions and expected deliverables are appreciated.
Iβll complete real-world tasks that require an actual human. This can include taking photos, visually verifying locations or information, checking products or businesses, gathering local information, making inquiries, documenting observations, and providing detailed human feedback. Youβll receive clear updates and any requested photos or documentation. Please message me before booking if your task requires travel so I can confirm availability and location.
I am a bilingual customer service and administrative professional with experience supporting customers in retail, healthcare, office, and call-based environments. I assist customers in person, by phone, email, and live chat, helping resolve account questions, billing concerns, order inquiries, complaints, and general service issues. My background includes cash handling, POS transactions, inventory support, data entry, record updates, front-desk reception, and medical donor screening. I am fluent in English and Spanish and known for clear communication, patience, organization, attention to detail, and problem-solving. I can support customer-facing operations, administrative tasks, scheduling, document organization, and high-volume service environments.
Medical Screener - Reception Technician at CSL Plasma (Mar 2026 - Present) Sales Associate at The Bookshelf (May 2025 - Present) Office Manager at Equity Real Estate (Feb 2024 - Dec 2024)