Workforce Management Administrator | Logistics, Scheduling & Operations Support
I am an adaptable workforce management and customer service professional with experience supporting logistics operations, scheduling shifts, tracking attendance, monitoring real-time performance, and preparing daily reports. I currently work in workforce management for a logistics operation, helping maintain efficient staffing and operational workflows. My previous experience in food service and beverage operations strengthened my skills in cash handling, inventory management, product quality, customer support, staff training, and team coordination. I am a quick learner with strong problem-solving, communication, and multitasking skills, and I work effectively in fast-paced, high-pressure environments.
Workforce Management Administrator at Shopee Express Logistics (2025 - Present) Crew at Kenny Rogers Roasters (2023 - 2024) Service Staff at Sit N Sip Milkteahan (2020 - 2023)