services
A focused remote session to investigate one Windows or Linux application issue, such as software installation, launch errors, configuration, or connectivity problems.
Includes:
• Review of the symptoms, error messages, and relevant logs.
• Guided troubleshooting and agreed fixes where possible.
• A written summary of findings and recommended next steps.
Please message me before booking with your operating system, a description of the issue, and any screenshots with sensitive information removed.
The booking covers up to 60 minutes of investigation and assistance. Resolution depends on the underlying issue; any additional work will be agreed upon separately.
Tech1h
about
I help people troubleshoot technology, test applications, and document problems clearly. Based in Gdynia, Poland, I bring 6+ years of technical and application support experience, including supporting electronic trading systems at London Stock Exchange Group (LSEG).
What I can help with:
• Windows and Linux application troubleshooting
• Software setup, connectivity, and account-access issues
• Website and app testing, with clear feedback and steps to reproduce problems
• SQL data checks and basic Python scripting or debugging
• Technical instructions, documentation, and online research
• English-language audio review and data-labeling tasks following your guidelines
My professional background includes Linux, SQL, FIX protocol, Jira, Nagios, incident investigation, and release validation. I communicate clearly, follow instructions carefully, and provide evidence of completed work.
English: native proficiency. Polish: conversational. Available for remote tasks, with local assignments in Gdynia, Gdańsk, and Sopot considered individually.
experience
Independent IT Support & Application Support at Freelance (05/2026 - Present)
Electronic Trading Specialist, D&A Operations at London Stock Exchange Group (11/2023 - 04/2026)
Computer Repair Technician at IVY Technologies (09/2019 - 11/2023)