Mary Mills

I am a detail-oriented accounting and hospitality professional with over 4 years of progressive experience in hotel operations, staff supervision, training, and financial reconciliation. I excel at ensuring revenue accuracy, managing records, and delivering exceptional guest service in high-volume environments. My expertise includes daily hotel revenue reconciliation, auditing, financial reporting, and maintaining general ledger accuracy, as well as handling deposits, billing, and account reconciliation. I have a proven track record of supervising front desk staff, training new hires on hotel systems, and effectively resolving escalated guest issues while ensuring policy compliance. Additionally, I possess strong administrative skills, including data entry, multi-line phone system management, document processing, and records management, and am proficient in Microsoft Excel and Word. I am adept at problem-solving, conflict management, and maintaining a high level of attention to detail across all my responsibilities.