Technical Support & Web Development Professional | 5+ Years in Technology Operations
I am a technology professional with over five years of experience in production analysis, technical support, computer operations, hardware and software maintenance, and web development. I help keep systems running reliably by diagnosing problems, documenting findings, supporting users, and communicating practical solutions. I build and maintain websites using HTML5, CSS3, and JavaScript, and I have an academic background in computer science, cybersecurity, and digital forensics. My production monitoring experience has strengthened my attention to detail, ability to follow structured procedures, and quality-focused approach. I can bring these transferable skills to video review and AI data-labeling tasks while learning project-specific annotation tools and guidelines.