Senior Hospitality & Experience Executive | Luxury Hotels, Global Events & Guest Experience Leadership
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I am a strategic and commercially-minded hospitality leader with over 17 years of international experience across luxury hotels, large-scale global events, experiential entertainment, and hospitality entrepreneurship. My expertise lies in leading multi-property operations, elevating VIP and guest experiences, and building high-performing teams in demanding, high-profile environments, including major events like the Paris 2024 Olympic Games. I excel at combining operational excellence with brand-building, comprehensive training, and effective stakeholder management. As Co-Founder and General Director of Amazia Group, I currently lead a hospitality consultancy focused on guest experience, sales, and brand advisory, and have successfully launched a premium coffee brand. Previously, I served as a Hospitality Hotel Manager for the Paris 2024 Olympic Games, overseeing three properties and leading VIP services and large-scale logistics. My experience also includes managing Front of House operations for a large premium entertainment venue (TOCA Social), where I designed training programs and managed VIP guests and events, and leading Guest Relations at The Landmark London, a 5-star luxury hotel. I am passionate about delivering exceptional service, fostering team growth, and driving business success through strategic partnerships and operational excellence. I am fluent in English, French, and Dutch/Flemish, with intermediate Spanish and conversational German.