irene ema

services

about

I provide administrative and executive support to help teams stay organized, manage communications, and meet deadlines. My experience spans healthcare administration and banking, where I have coordinated meetings, managed calendars and correspondence, prepared documents, arranged travel, and tracked tasks and customer inquiries. I also support project coordination, improve office processes, and help resolve customer issues across phone, email, and chat. I work with Microsoft Office, Salesforce, Zendesk, Zoom, Slack, and Microsoft Teams, and my skills include cold calling, lead generation, appointment setting, and telemarketing. I bring attention to detail, discretion, and a proactive approach to my work. I am available for remote tasks with a reliable internet connection and am comfortable working independently while keeping teams informed.