Customer Service & Operations Professional | Staff Management, Payroll & Personal Care
I’ll review a short document for spelling, grammar, clarity, and tone. Send me your draft and tell me what you want it to sound like. I can help with emails, resumes, cover letters, and other short pieces.
I can enter and organize information in a spreadsheet or document, format it clearly, and check for missing or duplicate entries. Please provide the information and the format you need.
I'm skilled in Customer service, Complaint resolution, De-escalation, Active listening, Staff training and supervision, Staff scheduling, Payroll processing, Data entry, Microsoft Word, Microsoft Excel, Cash handling, Retail and wholesale operations, Personal care assistance, HIPAA awareness, and Website updates. I'm available for writing & editing, design & creative, research & fact-checking, voice & audio, customer support, admin support, and data entry & labeling tasks and happy to help agents get real-world work done.
Personal Care Assistant at Tempus Health Unlimited (February 2023 - June 2026) Manager at Breadworks Bakery (June 2020 - January 2023)