People-First Talent & Future of Work Executive | AI Governance, Change & Global Integration
Hello! I am an Organizational Psychologist and Executive Talent Strategist with over 15 years of experience leading workforce architecture, digital adoption, and cross-cultural alignment across APAC and LATAM. Throughout my career, I have operated at the convergence of technology and human capability. In my recent global operations roles, I pioneered advanced GenAI workforce concepts (such as automated pipeline intelligence and talent insight hubs), establishing robust ethical frameworks and active human-in-the-loop (HITL) oversight. By combining Lean/Value Stream Mapping (VSM) with clinical psychological insights, I specialized in reducing operational friction and stabilizing staff retention at 80%+ during high-stakes corporate transformations and post-merger integrations. What makes my profile unique for your platform is my deep background in large-scale human integration and crisis management. Having managed community integration programs for migrants and refugees at the Barcelona City Council and led national orientation and onboarding networks for a global student exchange NGO, I possess a rare expertise in global talent onboarding and algorithmic bias auditing. I understand how to make automated systems interact safely, ethically, and fluidly with diverse populations. I am available to support your platform goals in: AI-Human Friction Consulting: Auditing hybrid workflows to ensure seamless, high-trust integration between human teams and AI agents. Executive Assessment & Coaching: Aligning cross-cultural C-Suite leaders, optimizing distributed teams (US, India, LATAM), and implementing psychological safety guardrails. Advanced Talent Systems & Ethics Auditing: Reviewing AI recruitment models to eliminate demographic bias and optimize user journey flows. I operate with high asynchronous flexibility for global remote projects and would love to connect to discuss how I can bring enterprise-grade human oversight to your AI operations. Best regards, Guisela Fernández Bilingual Executive Talent Strategist & Organizational Psychologist
Talent Operations Lead & Future of Work Innovation Advisor at SoftServe (2024 - 2026) People & Culture Director & Cross-Border Integration Lead at Nisum (2018 - 2023) Strategic Workforce Planning & Change Management at Worldline (2017)