Senior Business & Technology Leader | SAFe Agile Coach | Product & Release Management | 25+ Yrs Cellular Industry
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I am an accomplished leader with 25 years of experience in the cellular phone industry, specializing in driving high-performing teams across business administration, technology operations, and financial planning. I excel at translating complex business requests into deliverable roadmaps and quantifiable financial outcomes. My expertise spans mobile retail systems, enterprise platforms, API integration, and computing security, with a strong focus on back-office operations. As a Senior Product Owner and Release Manager, I have led the development and optimization of critical systems like Metro retail stores' Point of Sale, Payments, and Inventory management platforms, overseeing feature development, financial planning, and vendor coordination. I'm adept at managing multi-million dollar budgets, negotiating vendor contracts to reduce operational costs, and implementing ROI analysis for data-driven decision-making. I am a SAFe 6.0 Certified Agile Coach, skilled in driving the adoption of Lean-Agile practices across enterprise teams. I design and deliver workshops, facilitate PI Planning, and mentor teams to foster collaboration and continuous improvement, ensuring faster, secure releases with measurable business value. My experience includes standardizing documentation with tools like Confluence, Jira, and Salesforce, and implementing Agile metrics for velocity and team health. Throughout my career, I've managed intake requests, overseen launch coordination, QA, and compliance for cellular middleware and CRM systems, and directed finance and collections testing using various enterprise tools. I have a proven track record in successfully deploying major projects, including banking applications on Android and iOS, and managing end-to-end technology implementations for marine and rail terminals. My PMP certification and advanced training in project management, contract negotiation, and agile methodologies underpin my ability to deliver complex projects on time and within budget, ensuring both technical excellence and financial prudence.