Gary

I am a results-driven Business Systems Manager and technical specialist with over 20 years of experience delivering IT strategy, business systems, automation, reporting, and end-user support. I manage IT operations, suppliers, people, and budgets while translating business needs into practical, reliable technical solutions. I have designed and delivered bespoke applications, SQL-driven automation, reporting suites, workflow tools, metadata integrations, and structured-authoring solutions. My experience includes Microsoft 365 administration, Entra ID and hybrid Active Directory, Intune, Defender, MFA deployment, SQL Server and SSRS, VBA, PowerShell, C#, and enterprise Wi-Fi projects. I am particularly effective at analysing inefficient processes and building solutions that reduce manual effort, improve data visibility, and streamline delivery. Recent work includes M365 migration, Cyber Essentials Plus accreditation, enterprise wireless deployment, backup and archiving improvements, and business-wide preventative maintenance systems. I bring strong analytical problem-solving, stakeholder communication, project management, customer service, and technical-to-business translation skills.