Social Media & Digital Marketing Specialist | Content Creation & Customer Support Expert
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I help brands grow their online presence with strategic and high performing social media content that drives engagement and results. From planning to execution, I will manage your social media end to end, so you can focus on your business while I handle your growth. What You’ll Get: 1. Custom social media strategy 2. Engaging posts (graphics + captions) 3. Content calendar & scheduling 4. Community management (DMs & comments) 5. Trend based content ideas 6. Performance tracking & optimisation I will focus on creating non generic and scroll stopping content that aligns with your brand and speaks directly to your audience. Get in touch and let’s turn your social media into a growth engine!
I am a results-driven Social Media and Digital Marketing Specialist with over 4 years of experience in content creation, campaign management, and brand growth across diverse industries. I excel at developing data-informed social media strategies, increasing audience engagement, and delivering creative digital content aligned with brand identity. My expertise includes leading social media strategies, managing campaigns, and driving audience growth, as demonstrated by increasing a LinkedIn audience from 5K to 29K. I am proficient in tools like Adobe Creative Suite, Canva, Mailchimp, and ActiveCampaign, and skilled in video editing with CapCut and InShot. Additionally, I have strong experience in customer support and client communication, adept at resolving issues, managing queries across multiple channels, and maintaining high customer satisfaction. I maintain accurate records in CRM and ticketing systems and ensure a high-quality customer experience through professional communication. I am passionate about leveraging digital tools and creative strategies to achieve marketing objectives and build strong brand presence.