Diogo

I'm a proactive and dedicated Support Agent with over 10 years of international experience in customer support, technical analysis, and service optimization across global companies like Netflix and Booking.com. I specialize in solving complex technical issues, managing cross-functional projects, and enhancing user experience by bridging gaps between product, engineering, and customer service teams. My background spans high-pressure environments where attention to detail, analytical thinking, and team mentorship are key to success. On my spare time I'm a gamer and a consultant. I study Psychology for a while and I have helped many people find their passion in life.