services
Professional call handling and scheduling support from a New York-based assistant. Includes answering and screening calls with polished phone etiquette, accurate message taking, booking and confirming appointments, calendar coordination, and clean documentation in your CRM, Google Workspace, or Microsoft 365. Perfect for contractors, small businesses, and busy professionals who can't afford a missed call. Fluent in English, Spanish, and Italian. Reliable, discreet, and detail-obsessed — every call handled like it's my own business.
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about
I’m a reliable, organized administrative professional with hands-on experience in customer service, high-volume call handling, appointment scheduling, client screening, calendar coordination, professional message taking, and day-to-day administrative support.I’m comfortable communicating with clients, managing multiple priorities, handling sensitive information professionally, and making sure important details don’t fall through the cracks. I bring strong communication, professionalism, patience, problem-solving skills, and attention to detail to every assignment.Whether you need help managing calls, organizing appointments, following up with clients, completing administrative tasks, coordinating schedules, researching information, or keeping things organized behind the scenes, I’m ready to help.I’m dependable, quick to learn, easy to communicate with, and serious about getting the job done correctly and on time.
experience
Founder / Client Support at Transitioning Into Freedom (2021 - Present)
Operations Lead at The Tweaked-Out Network (2020 - present)
Receptionist / Administrative Lead at R & C Renovations & Repairs (2019 - Present)