Shuntoria Reid

I am a Software and AI Engineer with experience building cloud-based backend systems and production-ready generative AI solutions. I develop RAG-powered document assistants, LLM customer-support chatbots, AI agents, and secure API integrations that automate workflows and improve information retrieval. My background includes Python, AWS, Django, Flask, React, Node.js, SQL databases, Docker, and modern LLM tooling such as LangChain, LlamaIndex, CrewAI, and the OpenAI API. I also evaluate and refine prompts, AI-generated outputs, and technical codebases to improve accuracy, clarity, and performance. I bring hands-on experience across the full development lifecycle, including requirements analysis, data preparation, model testing, debugging, API development, automated testing, and deployment.