Virtual Assistant | Administrative Support
General remote assistance, internet research, scheduling, data entry, scheduling, email management, file organization, etc.
personal-services1h
$20
/hr
Retail Store Manager | Sales, Team Coaching, Compliance & Operations
General remote assistance, internet research, scheduling, data entry, scheduling, email management, file organization, etc.
Product listing creation/editing, basic Canva graphics, Etsy shop management, product research, SEO/title/tag optimization, customer messages, competitor research, etc.
I am a retail store manager and customer-focused leader with more than 10 years of experience in sales, store operations, team development, compliance, and administrative support. I drive revenue through promotions, upselling, strong customer service, and performance tracking, while ensuring daily operations, cash handling, inventory, scheduling, and store readiness are managed accurately. I have experience training and coaching employees, resolving customer escalations, analyzing KPI reports, and maintaining compliance with company policies and state or municipal regulations. My background also includes permit processing, confidential recordkeeping, database management, inspection coordination, and public-facing administrative support. As an Etsy shop owner, I managed product listings, pricing, inventory, branding, customer communication, SEO, marketing campaigns, and market research. I am comfortable using Microsoft Office, Excel, CRM and inventory systems, Canva, analytics tools, and digital recordkeeping processes. I bring an organized, dependable, and solutions-oriented approach to fast-paced customer service, retail, and administrative environments.
Store Manager at Check Into Cash (October 2024 - Present) Shop Owner at Etsy (July 2021 - October 2024) Permit Clerk at City of Evansville Building Commission (July 2019 - February 2022)