Customer Service & Lead Qualification Specialist | 3 Years of Experience
I am a customer service and lead qualification professional with 3 years of experience. In my remote role at Premier SOURCE Missouri, I handled more than 500 inbound and outbound interactions daily, qualified clients, explained policies, maintained CRM records, and resolved customer concerns while meeting quality assurance standards. My background also includes telemarketing, customer care, insurance lead communication, and sales. I bring strong communication, problem-solving, and teamwork skills to tasks involving customer support, prospect outreach, lead screening, and accurate CRM updates.
Lead Communication Specialist at Premier SOURCE Missouri (2024 - Feb 2026) Telemarketer / Customer Care Representative at Bluestonelife California Lead Communication Specialist at VOYA LIFE INSURANCE