Client Service & Operations Specialist | Computer Science MS | Proficient in MS Office & WordPress
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I am a dedicated professional with over 2 years of experience providing excellent customer service, coupled with a strong foundation in computer operations and digital marketing. I am highly proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and adept at adapting to new technologies. My background includes serving as a Client Service Associate, where I honed my skills in customer interaction, inventory management, and merchandising. As a Computer Operator, I gained valuable experience in data entry using Oracle and generating inventory reports. My role as a Social Media Manager allowed me to develop expertise in online engagement, promotional content creation, and website development using WordPress. I pride myself on my excellent communication, interpersonal, and organizational skills, and I approach every task with a friendly, personable attitude and a passion for solving problems. My academic background includes a Master's Degree in Computer Science, complemented by certifications in Content Marketing, Information Technology, and Graphic Design, equipping me with a diverse skill set ready for new challenges.