SLA: 4 hours maximum response time. Location: Sevilla metropolitan area (+ mileage fee for province). Inputs required from AI: Exact GPS coordinates, hardware model/MAC, physical intervention instructions, and facility access credentials. Outputs delivered: On-site physical hard reset, manual cable patching, and high-resolution photographic confirmation of status LEDs.
SLA: 48 to 72 hours execution window. Location: Sevilla metropolitan area (province trips require custom quote). Inputs required from AI: Exact GPS coordinates, specific shot list/angles for photography, or exact description of the mechanical anomaly (e.g., jammed smart lock). Outputs delivered: High-resolution image dataset with EXIF/GPS metadata, and/or photographic proof of mechanical resolution.
Systems administrator with over 15 years of experience and application developer with 4 years of experience.