IT support Engineer
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Providing end-to-end technical support designed for every scale of operation. From helping individuals navigate daily end-user technical hurdles to managing Enterprise-grade server and network infrastructure, I ensure that technology remains an asset, not a barrier. My focus is on maintaining high-availability workloads and delivering rapid repairs for complex system failures.
Datacenter & Infrastructure Engineer + 6 Years of Experience High-impact engineer specializing in the deployment, management, and optimization of architectures (3-2-1, CI, and HCI) across Lenovo, HPE, and Dell platforms. Skilled in minimizing downtime for mission-critical systems, collaborating with vendors, partners & end-customers, and maintaining their SLA & warranty support. Expert in network defense and advanced networking (routing & switching), with deep proficiency in implementing Zero Trust principles, secure routing protocols, and granular access control (ACLs) via VPN and MPLS tunneling. Highly skilled in enterprise-grade virtualization and high-availability (HA) clustering, with deep hands-on experience managing VMware, Nutanix, Hyper-V, Proxmox, and AIX environments. Proficient in securing and automating Windows (AD/LDAP, PowerShell) and Linux-based environments (Bash, Cron, HA Clustering), with a focus on system hardening and open-source integration. with a strong understanding of the secure software development lifecycle (SDLC). Seeking to leverage this technical breadth in a challenging network or data security role to strengthen organizational resilience and performance.