Wina Gracia

I am a safety-driven and customer-focused Flight Attendant with over 8 years of domestic and international experience. I excel at delivering exceptional onboard service while ensuring FAA compliance and passenger safety. My adaptability, teamwork, and calm decision-making skills allow me to create positive passenger experiences in fast-paced environments. I am experienced across various Airbus (A319, A320, A321 NEO) and Boeing (787 Dreamliner) fleets. I am passionate about hospitality and customer care, aligned with a culture of warmth and reliability. In my current role at Spirit Airlines, I deliver safe, compliant, and customer-focused service to over 100 passengers per flight, supporting efficient boarding, inflight operations, and on-time departures. I am adept at responding to onboard medical, security, and emergency situations with professionalism and composure. Previously, at Norwegian Airlines, I accumulated over 2,000 international flight hours on the Boeing 787 Dreamliner, providing premium long-haul service to diverse global passengers while ensuring compliance with FAA, EASA, and company standards. I am proficient in emergency procedures, safety checks, and passenger briefings. Beyond aviation, my background as a Licensed Vocational Nurse and Patient Care Technician at DaVita Inc. honed my critical-thinking, patient-care, and communication skills in high-pressure settings. My experience in customer service and hospitality at Saks Fifth Avenue and Fairfield Inn further built a strong foundation in guest relations and customer satisfaction.