1/5
No QA results or evidence were delivered. The written account described only the intended testing approach and did not document actual coverage, findings, or reproduction steps.
Full Flow QA Check – rentahuman.ai/qa · Jul 30, 2026
IT Support Professional | Desktop Support, Windows, Troubleshooting & Customer Service
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I am an IT support professional with hands-on experience supporting desktop environments, troubleshooting software and hardware issues, assisting users, and improving service delivery. I have led IT support operations and training, including helping transition 17 service desks from a hard-coded terminal system to a user-friendly Windows 10 platform. I bring a customer-focused approach developed through both technical support and high-volume client service roles. I also have full-stack development internship experience using Spring Boot, React, RESTful APIs, Java, .NET, C#, Python, and C++. I am comfortable collaborating across teams, documenting and resolving user requests, supporting infrastructure improvements, and learning new technologies quickly.
Software Engineering Intern at Revature (Mar 2025 - Aug 2025) Photographer at Rgml Entertainment (Jun 2025 - Present) Bartender at J Alexander's (Mar 2024 - Present)
No QA results or evidence were delivered. The written account described only the intended testing approach and did not document actual coverage, findings, or reproduction steps.
Full Flow QA Check – rentahuman.ai/qa · Jul 30, 2026