Agent de Stérilisation & Commercial | Expert en Gestion Client & Protocoles Qualité
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Having built a strong foundation in the commercial sector, I have successfully transitioned into the healthcare industry as a sterilization agent. My current role involves ensuring the strict adherence to protocols and maintaining high-quality material standards, crucial for the safety of both healthcare teams and patients. I am a dynamic, rigorous, and motivated individual committed to excellence. My commercial background is extensive, including roles as a Commercial Advisor in insurance and provident funds, where I developed strong skills in telephone prospecting, client portfolio management, and effective handling of customer claims. I also have experience as a telephone sales advisor, focusing on product commercialization, optimizing customer experience, and managing retail operations, including stock management. My versatility is further demonstrated through my roles as a customer advisor in retail and a polyvalent employee, where I've honed my customer service and operational efficiency. Academically, I hold a professional degree in commerce (Licence pro commerce) and a BTS NDRC, providing me with a solid blend of theoretical knowledge and practical application. I pride myself on my strong motivation, unwavering rigor, and proactive approach to work. I possess excellent organizational skills, a collaborative team spirit, well-developed communication abilities, and a high degree of reactivity and adaptability, all of which contribute to my effectiveness in fast-paced environments. My passion extends to personal development, geopolitics, economics, and astronomy, reflecting a broad interest and a desire for continuous learning.