Healthcare Claims & Benefits Support Specialist | HIPAA-Compliant BPO Professional
I can help with data entry, online research, fact-checking, spreadsheet updates, information gathering, and other administrative tasks. I follow instructions carefully and provide organized, accurate results.
I can assist with healthcare-related administrative tasks such as medical records organization, patient scheduling, insurance information review, data entry, and documentation support. I have experience working with healthcare and insurance-related processes and handle information carefully.
I am a detail-oriented healthcare support professional with experience in US healthcare BPO, insurance operations, claims support, and administrative processes. I handle health insurance eligibility and benefits inquiries, claims clarification, dispute resolution, member-data verification, and accurate interaction documentation while maintaining HIPAA compliance. I am also skilled in prior authorization support, patient scheduling, medical records management, accounts receivable support, and OASIS home health documentation. In addition, I have experience reviewing commercial invoices, shipment documents, tariff classifications, and declared values for Canadian customs clearance. I work independently, communicate professionally with clients and stakeholders, and prioritize accuracy, confidentiality, and timely resolution.
Healthcare Representative at Sutherland Global Services