IT Executive & System/Network Support Specialist | CCNA, MCSE Certified | BS IT Graduate | Award-Winning Professional
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I am an experienced IT Executive and System & Network Support Specialist with a proven track record in managing and supporting comprehensive IT infrastructures and administrative operations. My expertise spans efficient technology systems, smooth office management, system security, and the development and growth of e-commerce platforms. I am adept at overseeing IT systems, ensuring reliable operations, and providing efficient technical support, including hands-on technical work and supervision of junior staff. I have strong knowledge in networking, system administration, troubleshooting hardware, software, and network issues, as well as managing Windows Server, Active Directory, and basic Linux operations. My skills include LAN/WAN setup, router/switch configuration, IT security practices, backups, and data protection. I am also proficient with platforms like WordPress, Shopify, Amazon, Daraz, and eBay Seller Centers, alongside managing VOIP servers and Microsoft Office 365. Recognized as an 'Employee of the Year' for outstanding performance, I am a team player with leadership qualities, a quick learner, and possess excellent communication and problem-solving skills, capable of managing multiple tasks under pressure. I am committed to aligning IT services with business needs and ensuring a seamless online customer experience.