Security & Event Operations Professional | Loss Prevention, Crowd Control, Customer Service
I am an experienced security, event operations, and customer service professional with a background supporting retail stores, large-scale events, warehouses, and public-facing venues. I conduct indoor and outdoor patrols, monitor for theft and safety risks, manage access and crowds, help visitors, and coordinate with law enforcement when needed. I also have asset protection and incident investigation experience, including gathering information and interviewing witnesses. I am comfortable working in fast-paced environments with large crowds, including event registration, line control, and client support for audiences of 10,000+ people. My additional experience includes warehouse shipping, receiving, stowing, loading and unloading; retail merchandising; audio/video event setup and teardown; and customer support. I have led crews, trained new hires, assigned work based on team members' skills, handled escalations, and focused on delivering professional, respectful service.