Caylee

I am a versatile customer service and business operations professional with more than four years of experience across small-business management, financial services, retail, food service, and delivery. As a co-owner of a multi-service construction and hospitality business, I handle estimates, invoicing, material ordering and receipt tracking, scheduling, client records, and social media marketing. I independently designed and built the software system used for the cleaning and hospitality division, and I co-developed the client management system used for construction scheduling and job tracking. I also bring hands-on credit union experience supporting members with account transactions, cash handling, phone inquiries, and internal banking systems. My background includes retail POS operations, inventory stocking, online sales, delivery coordination, food service, and customer communication. I learn new systems quickly, work reliably in fast-paced settings, and combine strong people skills with practical technical and operational problem-solving.