AI Data Trainer | RLHF, Prompt Engineering & IT/SaaS Operations
I am an AI Data Trainer and software-focused operations professional with experience building, evaluating, and improving AI training data for enterprise IT and SaaS use cases. I design complex prompts and realistic workflow simulations involving IAM, access provisioning, incident response, API integrations, webhooks, ITIL ticket routing, and compliance requirements. My work includes RLHF and Direct Preference Optimization, rubric-based evaluation of model outputs, adversarial prompt-injection testing, error analysis, and creation of high-quality golden datasets. I can review AI-generated Bash, PowerShell, and Python scripts; validate Terraform and Ansible configurations; analyze CloudWatch, Nginx, and Datadog logs; and assess Docker and Kubernetes troubleshooting scenarios. I also bring hands-on experience with image, video, audio, and text annotation using tools such as Labelbox and CVAT. I am detail-oriented, comfortable working independently in remote environments, and experienced in applying strict quality standards to transcription, labeling, and AI evaluation tasks.
Freelance Audio Transcriptionist at Focus Forward, GoTranscript, TranscribeMe, Datagain (2025 - Present) AI Data Trainer — IT & SaaS Operations at Invisible Technologies (2023 - Mar 2024) AI Training Specialist at TechVision AI Solutions (2023 - Present)