Jennifer A Osborne

First and foremost- i am open to any type of work. Please do not hesitate to reach out even if it appears that I am overqualified. I am a senior-level Business Management Professional with over 25 years of combined leadership experience, specializing in Business Ownership, Program/Project Management, Strategic Planning, and Business Operations Improvements. I have a proven track record in IT Enterprise Resource Planning (ERP) and Systems Development Life Cycle Implementations. My approach emphasizes Relationship Management, communication, and motivating teams to achieve strategic objectives. As a results-driven and solution-focused manager, I've worked across both private and government sectors, domestically and internationally. I offer expert strategic and operational leadership, guiding business owners from start-up to established growth. My capabilities include creating business plans, managing marketing initiatives, and streamlining administrative, financial, and IT processes. I excel in technical project management, leading complex portfolios and directing project teams to ensure on-time, on-budget, and in-spec delivery. My experience spans Agile and Waterfall methodologies, including implementing innovative technology, facilitating Scrum events, and managing JIRA dashboards. I have successfully managed large-scale programs focused on efficiency, effectiveness, and enterprise technology transformation, delivering KPIs and analytics to executive leadership. My roles often involve coordinating iterative deployments across diverse environments, managing resources, and ensuring continuous alignment with strategic business objectives. I am skilled in business process analysis, improvement (LEAN/LEAN Sigma), quality assurance, and managing complex issues and defects using tools like JIRA and IBM Remedy. My comprehensive background enables me to drive strategic initiatives, enhance operational performance, and foster team success.