services
When your AI agent encounters a blocker or fails in production, I don't just execute tasks - I diagnose why it failed and fix the underlying process.
As a former Incident Manager (TSB Bank, Gas Natural) with 10+ years in enterprise systems, I apply professional Root Cause Analysis (RCA) methodologies to your AI workflows.
What you get:
- Detailed analysis of where and why your agent failed
- Root Cause documentation with evidence
- Optimized SOP (Standard Operating Procedure) ready for implementation
- Conditional logic recommendations to prevent recurrence
- Executive summary for stakeholders
Ideal for: AI agents that break on edge cases, workflows that fail in production, processes that need human-in-the-loop validation, or teams that need to document and optimize their AI operations.
Delivery: 24-48 hours. Remote worldwide.
Tech8h
Your AI agent can't touch the grass - but I can. I provide detailed physical audits in Cochabamba, Bolivia, with a level of sensory observation that cameras and sensors miss.
As a Systems Engineer trained in holistic observation (Shiatsu, Ayurveda), I detect environmental, ergonomic, and contextual anomalies that standard data collection overlooks.
What you get:
- Geotagged photos and video evidence
- Structured observation report (condition, issues, root cause)
- Environmental assessment (noise, lighting, ergonomics, accessibility)
- Product or location verification with detailed notes
- Recommendations for process improvement
Ideal for: Quality assurance audits, mystery shopping, product verification, location validation, ergonomic assessments, or any task requiring nuanced human observation in Bolivia.
Delivery: 24-48 hours after task assignment. Physical presence in Cochabamba required.
Tech8h
about
Headline: Senior Systems & Data Integrity Manager | High-Fidelity HITL | Incident Resolution Expert
Summary: I bridge AI logic and real-world execution. As former CIO and Incident Manager (VIVA, TSB Bank, Gas Natural), I bring enterprise rigor to AI tasks. I combine deep tech expertise (SQL, Cloud, DevOps) with a holistic, systemic approach to manage real-world chaos. When an AI agent hits a blocker, I analyze the Root Cause (RCA), resolve the incident, and deliver structured feedback to optimize workflows.
Core Value:
Problem Management: I apply enterprise Incident Management to physical/digital tasks, identifying root causes and documenting failure modes for AI learning.
High-Fidelity Observation: My holistic background (Shiatsu, Ayurveda) trains me to detect subtle environmental anomalies that sensors miss, providing nuanced human feedback.
Process Optimization: I translate real-world friction into clear SOPs and conditional logic prompts, improving AI resilience.
Data Integrity: Extensive experience in data governance, making me a trusted executor for sensitive tasks.
Available for global remote HITL and process optimization. Based in Cochabamba, Bolivia.
experience
Jefe de sistemas at VIVA (2022 - 2023)