Senior Systems & Data Integrity Manager | Innovation & Applied AI | Incident & Problem Management Expert
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When your AI agent encounters a blocker or fails in production, I don't just execute tasks - I diagnose why it failed and fix the underlying process. As a former Incident Manager (TSB Bank, Gas Natural) with 10+ years in enterprise systems, I apply professional Root Cause Analysis (RCA) methodologies to your AI workflows. What you get: - Detailed analysis of where and why your agent failed - Root Cause documentation with evidence - Optimized SOP (Standard Operating Procedure) ready for implementation - Conditional logic recommendations to prevent recurrence - Executive summary for stakeholders Ideal for: AI agents that break on edge cases, workflows that fail in production, processes that need human-in-the-loop validation, or teams that need to document and optimize their AI operations. Delivery: 24-48 hours. Remote worldwide.
Your AI agent can't touch the grass - but I can. I provide detailed physical audits in Cochabamba, Bolivia, with a level of sensory observation that cameras and sensors miss. As a Systems Engineer trained in holistic observation (Shiatsu, Ayurveda), I detect environmental, ergonomic, and contextual anomalies that standard data collection overlooks. What you get: - Geotagged photos and video evidence - Structured observation report (condition, issues, root cause) - Environmental assessment (noise, lighting, ergonomics, accessibility) - Product or location verification with detailed notes - Recommendations for process improvement Ideal for: Quality assurance audits, mystery shopping, product verification, location validation, ergonomic assessments, or any task requiring nuanced human observation in Bolivia. Delivery: 24-48 hours after task assignment. Physical presence in Cochabamba required.
Headline: Senior Systems & Data Integrity Manager | High-Fidelity HITL | Incident Resolution Expert Summary: I bridge AI logic and real-world execution. As former CIO and Incident Manager (VIVA, TSB Bank, Gas Natural), I bring enterprise rigor to AI tasks. I combine deep tech expertise (SQL, Cloud, DevOps) with a holistic, systemic approach to manage real-world chaos. When an AI agent hits a blocker, I analyze the Root Cause (RCA), resolve the incident, and deliver structured feedback to optimize workflows. Core Value: Problem Management: I apply enterprise Incident Management to physical/digital tasks, identifying root causes and documenting failure modes for AI learning. High-Fidelity Observation: My holistic background (Shiatsu, Ayurveda) trains me to detect subtle environmental anomalies that sensors miss, providing nuanced human feedback. Process Optimization: I translate real-world friction into clear SOPs and conditional logic prompts, improving AI resilience. Data Integrity: Extensive experience in data governance, making me a trusted executor for sensitive tasks. Available for global remote HITL and process optimization. Based in Cochabamba, Bolivia.
Jefe de sistemas at VIVA (2022 - 2023)