Dedicated Customer Service Professional with a Bachelor’s in Accounting & Finance and a versatile background spanning the Banking and Hospitality sectors. Features a proven track record of dependabili
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Dedicated Customer Service Professional with a Bachelor’s in Accounting & Finance and a versatile background spanning the Banking and Hospitality sectors. Features a proven track record of dependability and operational efficiency, developed since age 15 through diverse roles, including three years of summer experience in a delivery company. Offers a unique combination of financial accuracy, logistical problem-solving, and high-energy client relations. Currently leveraging 6+ years of fast-paced operational experience to deliver exceptional service and maintain high satisfaction levels in the banking sector. Key Areas of Responsibility: Counter and Cash Services: Handling cash, clearing, collections, utility bills, and PRI (Post Retirement Investment/Insurance, or similar) payments. Administrative/Operational Tasks: ATM replenishments and claims. Managing lockers. Maintaining Turn Around Time (TAT). Checking Daily ITJs (Internal Transaction/Testing Journals, or similar daily reports).
Dedicated Customer Service Professional with a Bachelor’s in Accounting & Finance and a versatile background spanning the Banking and Hospitality sectors. Features a proven track record of dependability and operational efficiency, developed since age 15 through diverse roles, including three years of summer experience in a delivery company. Offers a unique combination of financial accuracy, logistical problem-solving, and high-energy client relations. Currently leveraging 6+ years of fast-paced operational experience to deliver exceptional service and maintain high satisfaction levels in the banking sector. Key Areas of Responsibility: Counter and Cash Services: Handling cash, clearing, collections, utility bills, and PRI (Post Retirement Investment/Insurance, or similar) payments. Administrative/Operational Tasks: ATM replenishments and claims. Managing lockers. Maintaining Turn Around Time (TAT). Checking Daily ITJs (Internal Transaction/Testing Journals, or similar daily reports). Compliance and Reporting: Ensuring compliance with SOPs (Standard Operating Procedures), the Operations Manual, and SBP (State Bank of Pakistan) Prudential Regulations. Maintaining branch records. Timely periodic reporting and producing Monthly Exhibits. Financial Instrument Processing: Issuing Pay Orders and Demand Drafts (DDs), processing stop payments, and handling GOP (Government of Pakistan) Securities