Customer Service & Sales Professional | Inbound Calls, Retail, Shipping Support
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House Sitter | Reliable, Responsible & Detail-Oriented Trusted to care for homes as if they were my own, maintaining a clean, safe, and welcoming environment while respecting each client’s routines, property, and personal space. Responsible for keeping up with everyday household tasks such as tidying, organizing, taking out trash, checking mail, watering plants, and making sure everything is secure and in good condition. Comfortable following detailed instructions and adapting to different homes, schedules, and expectations. Known for having a strong work ethic, dependable attitude, and excellent attention to detail. I take pride in completing tasks thoroughly rather than simply checking them off a list. Whether it is making sure a home stays spotless, noticing a small issue before it becomes a bigger problem, or going the extra mile to make a client’s return stress-free, I approach every responsibility with care and initiative.
I am a customer service and sales professional with experience supporting customers by phone and in fast-paced retail, food service, and shipping environments. I handle customer questions, complaints, orders, payments, and service requests with a positive and professional approach. I have experience with inbound calling, upselling third-party services, cash handling, order taking, shipping support, barcode scanning, inventory stocking, and warehouse operations. I am comfortable using Microsoft Excel and Word, managing multiple browser tabs and tasks, and helping teams stay efficient during busy periods. I am reliable, detail-oriented, and focused on creating a helpful customer experience.
Customer Service Adviser at DHL Shipping Company (Nov 2021 - Dec 2021) Sales Representative at ClearLink (Sep 2020 - Oct 2020) Barista, Cook & Cashier at Dunkin' Donuts (Jun 2019 - Jun 2020)