Customer Service & Operations Professional | Remote Support, Retail, and Pet Care
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I am a customer service and operations professional with experience in remote call support, retail management, food service, farm operations, and pet care. I assist customers with product information, promotions, coupons, orders, and issue resolution while maintaining a calm, helpful approach during difficult conversations. I have experience handling cash and wireless payments, preparing online orders, stocking inventory, maintaining clean and safe work areas, and completing daily operational tasks. I am adaptable in fast-paced environments, dependable with assigned responsibilities, and comfortable working independently or as part of a team.
Customer Service Representative at S2G (Jun 2025 - September 2025) Caregiver at Wag N World (Jun 2025 - current) Store Manager at Poparazzi Popcorn (Nov 2024 - Dec 2024)
No QA result or evidence was submitted. The written response did not address any of the five required flows or provide reproducible findings.