Security Specialist and Professor
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Bilingual Customer Service and Operations Professional
Train personnel in Security with different techniques in physicall and perimetral security, surveillance, profiles, customer service, Basic First Aid, weapons training, firefighting, security for ports and airports, Hospital Security, Hospitality Security.
Bilingual Customer Service and Operations Professional with over 10+ years of experience in customer interaction, communication, and problem resolution in international environments. Fluent in English and Spanish with proven experience in Call Centers, hospitality, and customer-facing roles. Strong ability to assist clients, handle inquiries, resolve concerns, and provide professional support in high-pressure environments. Specialist in Security including Firefighting. Background as a Customer Service Agent, Security Manager in international hotels, and Educator, bringing excellent communication, patience, and conflict-resolution skills ideal for Remote Customer Support roles or Security Management.