services
You send: problem summary + current process notes + sample tracker/docs (redacted OK)
I map the workflow, identify root causes, and flag the biggest failure points
I deliver a 1–2 page action plan: quick wins, controls/standards, KPIs, and a phased rollout
Includes 1 round of clarifications via chat or email (no call)
Research3h
Clean and standardise your dataset and tracker (dedupe, types, joins, edge cases)
Build and repair Power Query steps so refresh is repeatable
Add validation checks (required fields, allowed values, sanity checks)
Handover notes: what changed, how to refresh, how to extend safely
Optional continuation at $85/hour by agreement
Tech5h
about
Market Operations Improvement Analyst in Yorkshire. I fix broken workflows with process mapping, data analysis (Excel and Power Query), and practical automation. I standardise SOPs, improve reporting accuracy, and help teams adopt change. I also build Next.js and TypeScript tools and run e-commerce brands.