Business Operations & Hospitality Manager | Team Training, Budgeting & Customer Service
I bring experience in business operations, hospitality management, and team leadership. As an owner and managing operator, I manage daily operations, hire and train staff, and advise on strategic planning, financial forecasting, budgeting, and process improvements. My hospitality background includes managing bar operations, coordinating vendors, negotiating contracts, and supporting positive guest experiences through customer service and beverage preparation. I have also worked as a scoring director, coordinating workflows across departments, monitoring productivity, and coaching teams to deliver accurate, timely results. I’m proactive, adaptable, and comfortable helping teams stay organized and productive. I also hold a CompTIA A+ certification and a bachelor’s degree in English language and literature.
Expert Scoring Administrator at Pearson Education, NCS (2024 - Present) Owner / Business Analyst at VGFS Consulting (2015 - 2025) General Manager - Multi Unit at Art Park at Trinity Groves (2021 - 2022)